The convenience of PayPal is undeniable. For a small fee the service makes the swapping of cash for goods and services easy and safe.
Optometrists may want to have a payment gateway on their website for many reasons, these include:
- Payment for medical/optometric care received
- Selling frames or contact lenses
- Providing nutritional supplements such as Omega3s and AREDS2s, either to patients or as general eCommerce
PayPal obviously comes to mind as it is a well known and simple way to collect payment.
Want to Discuss HIPAA Compliance?
PayPal is NOT HIPAA Compliant!
That’s right. PayPal shares information with 3rd parties and does not ever consent to sign those pesky BAAs, essential for third-party businesses to come into contact with potentially sensitive patient data.
This means that using PayPal to receive payment for medical or optometric services provided is a complete and total breach of HIPAA compliance.
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Excellent customer service. EyeCarePro has been remarkably helpful at making our website exactly what we envisioned. They are always responsive, provide great ideas and seem invested in our success. Highly recommend!
Don’t Worry, There Are Credit Card Gateway Alternatives!
There are HIPAA compliant ways you can collect payment through your website. Here are two that we are familiar with:
If you are interested in the ability to collect payment for patient billing, you can check out eprocessingnetwork.com. They can integrate with your own internal billing and their payment gateway can be built right into your website.
If all you are interested in is selling things like contacts and fish oil, a simpler option is authorize.net. They provide secure and safe transactions that can be set to be HIPAA compliant.
But it’s Still Complicated...
Regardless of which service you use, you must take care to ensure that it is set up in a HIPAA compliant manner. HIPAA compliance is a balancing act that we take very seriously, and a tricky setup at the best of times...
Do you have more questions about HIPAA compliance? It is important to have a marketing team who understand optometry and HIPAA alike. After all, don’t you want someone who has your best interests at heart?
Did You Know?
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